Finally I go to leave public storage and I didn’t have a lot of time to move, I asked if I can stay a few hours after they closed to take the last of my stuff out and they said they would be charging me another months rent. When I said I won’t be paying a full months rent because I won’t be using the unit after October 31st the property manager threatened me and said that she would put me in collections if I refused to pay.
I moved in May of 2017, and by August 2017 I received a letter in the mail saying my rent was increasing, ARE THEY SERIOUS? When I stored at cubesmart the rent increased in small nominal amounts and they usually dropped it to my original rate anyway when I said something.
Let’s start off by saying this is the worst storage unit I’ve ever used. I used to store at cubesmart and the customer service there is top notch. I moved in to public storage because I needed a bigger unit and cubesmart didn’t have one available . That’s the ONLY reason I moved into public storage.
Great location and staff. Thanks to Angie for the smooth move in!
My girlfriend an I currently rent at this property and we're very happy with the service. The property is very clean, Abraham is very helpful and friendly . I have been renting here a long time an this is the best service I have received while being a customer here. I recommend this company for any of your storage plans.
I have been renting at this location for a very long time. I would like to say that I have been here through all the employees that have came and went at this location and I am very very impressed by Angie and David's work here. A lot of things were happening on thus property that were not being taken care of. Since I have been working with Angie and David they have proven them selves as hard workers. The bathrooms and very clean, they put a paper towel machine in the customers bathroom. Its always clean and well supplied. The property it self is very clean and maintained. These two are very helpful and caring for the customers. David fixed my light bulb right away when I needed help. I would recommend this facility to anyone who needs a storage unit. Thank you Angie and David for being yous
Angie was super helpful. Great customer service and very very nice. No problems prompt service. All questions were answered . Made me feel very comfortable having my belongings here
I recommend to anyone who’s considering using public storage to reconsider and go with a company who cares about their customers and respects them. I certainly would give zero stars if that was possible.
Public Storage is a US Storage based in Bay Shore, New York. Public Storage is located at 122 Saxon Ave, Bay Shore, NY 11706, USA.
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